Refund policy

CUSTOM ORDER & NO REFUND POLICY

Thank you for supporting our small business! Because all customized and personalized items are made specifically for each customer, all sales are final.

Please note the following:

• No refunds, returns, or exchanges will be accepted on customized or personalized items.
• Customers are responsible for reviewing and approving all spelling, names, dates, colors, sizes, and design details before placing an order.
• If an item arrives damaged due to our error or there is a manufacturing defect, please contact us within 48 hours of delivery with photos so we can review the issue and provide a replacement if appropriate.
• We are not responsible for errors submitted by the customer, including incorrect spelling, sizing, or design choices.
• By placing an order, you acknowledge that you have read and agree to this policy.

We appreciate your understanding and thank you for choosing us to create something special just for you!